#524 Discuss the contextual dimensions of the organization

Discuss the contextual dimensions of the organization - Operations Management

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Question 3: Select an organization of your own choice (MUST be a Reputable, Renowned, & Legitimate Organizations). Identify, Describe, & Discuss the contextual dimensions of the organization (i.e. Size, Culture, Strategy, Technology, & Environment). Also, discuss how the contextual dimensions influence the actual dimensions of your selected organization in terms of Complexity, Formalization, & Centralization.  NOTE: Your answer MUST be based on a real currently functioning organization

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Microsoft Corporation

Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses supports, and sells computer software, consumer electronics, personal computers, and related services. Its best-known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface lineup of touchscreen personal computers. Microsoft ranked No. 21 in the 2020 Fortune 500 rankings of the largest United States corporations by total revenue; it was the world's largest software maker by revenue as of 2016 and is considered one of the domestic Big Five technology companies.

The company is run by a board of directors made up of mostly company outsiders, as is customary for publicly traded companies. Board members are elected every year at the annual shareholders' meeting using a majority vote system. There are four committees within the board that oversee more specific matters. These committees include the Audit Committee, which handles accounting issues with the company including auditing and reporting; the Compensation Committee, which approves compensation for the CEO and other employees of the company; the Governance and Nominating Committee, which handles various corporate matters including the nomination of the board; and the Regulatory and Public Policy Committee, which includes legal/antitrust matters, along with privacy, trade, digital safety, artificial intelligence, and environmental sustainability

Year	Revenue in mil. US$	Net income in mil. US$	Total Assets in mil. US$	Employees
2019	125,843	39,240	286,556	144,106

Subsidiaries

Microsoft is an international business. As such, it needs subsidiaries present in whatever national markets it chooses to harvest. An example is Microsoft Canada, which it established in 1985. Other countries have similar installations, to funnel profits back up to Redmond and to distribute the dividends to the holders of MSFT stock.

As well as national subsidiaries, Microsoft has found it worthwhile to group its patent attorneys into Microsoft Technology Licensing (MTL), which is run as an LLC. In 2020, the NASDAQ stock exchange rated MTL as number four on its list of firms with the most number of patent documents filed.

Corporate Culture

Microsoft is a big company that operates across many geographies, and it is important that they build a common language to effectively drive cultural change. In a previous employee pulse survey, 65% of the respondents said they have some level of awareness about being an ally in the workplace. But while many employees are aware of the concepts of allyship, they independently defined the concept in many different ways, including advocating different backgrounds, showing empathy, working together as one team, helping others without personal gain, and speaking up for others when observing noninclusive behavior emerged as the top five themes. It’s important that within Microsoft, we do our part to ensure there is consistency in understanding and communication as we engage.

At Microsoft, an ally is someone who makes the intentional decision to understand, empathize, and act in support of someone else. It’s not a person’s identity. Rather, it’s a lifelong commitment and practice

Accessibility

Having a more diverse and inclusive workforce helps Microsoft shape technology that can serve the full range of human experiences and needs. Because they aspire to innovate products and services that empower all, they draw on the full range of human diversity to create new ideas and discover new solutions to society’s most pressing problems. It extends to the culture of their workplace and weaving accessibility into the fabric of their company—from hiring people with disabilities, to providing seamless experiences in the workplace, creating inclusive marketing, and awarding our Accessibility in Action digital badge

Noted for its internal lexicon, the expression "eating your own dog food" is used to describe the policy of using pre-release and beta versions of products inside Microsoft in an effort to test them in "real-world" situations.

Microsoft is an outspoken opponent of the cap on H-1B visas, which allow companies in the U.S. to employ certain foreign workers. Bill Gates claims the cap on H1B visas makes it difficult to hire employees for the company

Environment

Microsoft's main U.S. campus received a silver certification from the Leadership in Energy and Environmental Design (LEED) program in 2008, and it installed over 2,000 solar panels on top of its buildings at its Silicon Valley campus, generating approximately 15 percent of the total energy needed by the facilities in April 2005. Microsoft makes use of alternative forms of transit. It created one of the world's largest private bus systems, the "Connector", to transport people from outside the company; for on-campus transportation, the "Shuttle Connect" uses a large fleet of hybrid cars to save fuel. The company also subsidizes regional public transport, provided by Sound Transit and King County Metro, as an incentive. In February 2010 however, Microsoft took a stance against adding additional public transport and high-occupancy vehicle (HOV) lanes to the State Route 520 and its floating bridge connecting Redmond to Seattle; the company did not want to delay the construction any further. Microsoft was ranked number 1 in the list of the World's Best Multinational Workplaces by the Great Place to Work Institute in 2011. In January 2020, the company promised to remove from the environment all of the carbon that it has emitted since its foundation in 1975. On October 9, 2020, Microsoft made their work from home policy permanent.